Privacy Policy

Introduction

This Privacy Policy explains how AXIOMET (“AXIOMET”, “we”, “us” or “our”) collects, uses and protects personal information when you visit our website, contact us through our forms, or otherwise communicate with us about our consulting, strategy, engineering and AI systems services.

We work with businesses, so most of the information we receive relates to professionals acting on behalf of their organisations. We aim to collect only what we need, use it for clear purposes, and keep it secure.

Information We Collect

Information you provide

When you fill in our contact form or email us, we collect the details you choose to share, which typically include:

• Your name

• Your work email address

• Your company or organisation

• The type of project you are interested in

• The content of your message and any further correspondence

Information collected automatically

When you browse our website, our hosting and analytics tools collect limited technical and usage data, such as:

• Pages visited, time on page and how you arrived at our site

• Approximate location derived from your IP address (country or city level)

• Browser type, device type, operating system and screen size

• Referring websites and general interaction events

This data is used in aggregated form to understand how the site performs. We do not use it to build individual advertising profiles.

How We Use Information

We use the information we collect to:

• Respond to your enquiry and discuss a potential engagement

• Prepare proposals and manage our business relationship with you

• Operate, maintain and improve our website and its content

• Understand site traffic and measure the performance of our pages

• Protect our website, systems and users against misuse or fraud

• Meet our legal, accounting and regulatory obligations

We will not use your information for purposes that are incompatible with those described here without telling you first.

Legal Bases

Where data protection laws such as the GDPR apply, we rely on the following legal bases:

• Legitimate interests – to answer business enquiries, run and improve our website, and keep it secure

• Steps before a contract – when you ask us to prepare a proposal or start an engagement

• Legal obligation – when we need to keep records or respond to lawful requests

• Consent – for any optional cookies or communications that require it; you can withdraw consent at any time

Sharing & Service Providers

We do not sell, rent or trade your personal information. We share it only with trusted service providers who help us run our business and website, including:

• Website hosting and content delivery providers

• Analytics providers that measure site usage

• Form processing and email services that deliver your messages to us

• Professional advisers, such as lawyers or accountants, where necessary

These providers may only process your information on our instructions and must protect it appropriately. We may also disclose information if required by law, or in connection with a merger, acquisition or sale of all or part of our business.

Data Retention

We keep personal information only for as long as we need it for the purposes described in this policy. Enquiries that do not lead to an engagement are normally deleted or anonymised within 24 months. Information connected to client work is retained for the period set out in the relevant agreement or as required by law. Analytics data is kept in aggregated form.

Security

We use appropriate technical and organisational measures to protect personal information against loss, misuse and unauthorised access, including encrypted connections (HTTPS), access controls and reputable service providers. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work to protect your information and review our safeguards regularly.

Your Rights

Depending on where you are located, you may have the right to:

• Access – request a copy of the personal information we hold about you

• Correction – ask us to correct inaccurate or incomplete information

• Deletion – ask us to delete your information where we no longer need it

• Objection and restriction – object to or limit certain processing, including processing based on legitimate interests

• Portability – receive your information in a commonly used format

• Withdraw consent – where processing is based on consent

To exercise any of these rights, email us at hello@axiomet.com. We may need to verify your identity before responding. You also have the right to lodge a complaint with your local data protection authority.

International Transfers

We work with teams and service providers in different countries, so your information may be processed outside the country where you live. When we transfer personal information internationally, we take steps to make sure it remains protected, for example by using providers that offer appropriate contractual safeguards.

Cookies

Our website uses a small number of cookies and similar technologies that are necessary for it to work, along with privacy-friendly analytics that help us understand how visitors use the site. Where required by law, we will ask for your consent before setting non-essential cookies. You can also block or delete cookies through your browser settings, although some parts of the site may not work as intended.

Children’s Privacy

Our website and services are intended for businesses and professionals. They are not directed at children, and we do not knowingly collect personal information from anyone under the age of 16. If you believe a child has provided us with personal information, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services or legal requirements. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at hello@axiomet.com.